Saving Your Company the Expense of Full-Time Development Staff

With Our Managed Software Maintenance Packages, We Work With Clients to Learn, Maintain, and Enhance their Older Systems.

Ticket Analysis

We will analyze the amount of time you currently use to maintain your system and build a proposal based on our findings.

Ramp-Up

With access to the code, we learn your system inside and out. We work with you to learn your deployment and document everything for your team to ensure true knowledge transfer.

Monthly Maintenance

Bucket of maintenance hours which can include enhancements, mentoring or additional applications all for one flat monthly fee.

Legacy Software Maintenance

When you’re setting innovation and growth goals for your IT department or company, maintaining existing systems probably isn’t on the list.

Instead, it’s more like a chore, like doing the laundry. It’s something you have to do that eats up your time and gets in the way of the things you really want to do. (And it can be a really expensive chore, as well.)

You have limited developer resources. How much of their time do you want to take up maintaining your current systems when they could be building new tools or features that benefit your employees, customers, and stakeholders?

That’s where we come in.

Unstoppable Software has a team of seasoned senior developers experienced at learning and supporting a wide range of systems, such as systems built using .NET, Java, Classic ASP, HTML/Javascript, Android, iOS, and Python.

What do we mean by seasoned? One of our developers replaced 900 lines of faulty code that a client had been working on for months with one lesser known function that fixed the issue. Another of our developers stepped in when a client spent weeks trying to get a 64-bit Windows environment up-and-running. It took our developer 30 minutes to spot the four issues and a day to fix it.

For a flat monthly fee, we’ll maintain your system(s) for you, freeing up your developers’ time to add new value to your company.

How It Works

Ticket Analysis

We’ll run an analysis on the amount of time your team is currently spending maintaining your existing tech stack based on interviews and/or your issue tracking system. This information is incredibly useful, even if you don’t move forward with us.

“Ramp Up Process” to Learn Your System

- Get access to the code
- Run a build to learn the system
- Learn your deployment
- Document everything for your team
- Recorded Video Sessions with your team to capture knowledge transfer

What Monthly Maintenance Looks Like

Flat monthly fee includes bucket of hours dedicated to your system(s) based on our ticket analysis and any other goals you have for the partnership.
Cross-trained senior developers
Detailed documentation on your system, as we go – this means you’re not reliant on one single developer who is the only one who knows an application.
Ability to work directly with end-users to support their use of the systems, or be your “Level 2” support, depending on your needs
Ability to work with you to enhance your system and/or rewrite an entire application

The Benefits of Monthly Maintenance Packages

Flat monthly fee that’s easy to budget — Unlike a standard consulting engagement where hidden fees can wipe out your budget, we are cost-controlled to ensure a lasting partnership. Our goal is to work with you year after year.

Dependable Service Level Agreement — We provide a guaranteed minimum response time for incidents you report to us so that you’ll know when you have an issue, we’re working on a solution quickly.

Access to a team of developers — You get access to our team of senior developers — not just one person. You’re not dependent on one or two internal employees that have sole ownership of the system.

Access to a full suite of service tools — We maintain a full suite of tools such as issue trackers, project management tools, and error reporting systems.

Custom developers familiar with your tech stack and workflow — When the time comes that you do have new development needs that require external help, we’re already familiar with how you work, and can hit the ground running.

Additional Benefits of Maintenance Packages for Software Originally Developed by Unstoppable Software

We offer similar ongoing maintenance packages on software we’ve built.

Works in conjunction with our defect warranty — Maintenance hours begin only when an issue is not covered by our warranty.

New feature development is easier to budget — Instead of writing new contracts whenever you’d like to upgrade the system, factor new development into your maintenance budget.

Requirements For Monthly Maintenance Packages

We must have access to the source code (We cannot support off-the-shelf software for which there is no source code available).
VPN Access: We offer remote maintenance using VPN access to your servers.
We service web, mobile and desktop software; .Net or Java, HTML/Javascript, Python, Mobile Apps (Android or iOS). Not one of these? Just ask if we can support your system.

Summary: A Cost and Value Comparison of Using Internal Team vs Our External Maintenance Support

Internal System Maintenance

Knowledge and support dependent on one individual who knows the system

Limited knowledge of system

Narrow skillset

Documentation systems not a priority

Limited time for any new development

Lack of knowledge about software best practices

Full-Time Internal Developer

$70 – $120k Salary

$20 – $40k Benefits

$90 – $160k Total

External System Maintenance

Team of developers who know each system

Knowledge of system and capabilities

Broad and adaptable skillset

Rigorous documentation and knowledgebase process

Able to commit time to specific needs as they come up

Adherence to software development best practices like source control for Intellectual Property

Our Monthly Maintenance Package

$5,000 – $7,500 Flat Monthly Fee

$60 – $90k Total

Easy to Talk To | Fun to Work With | Skilled Problem Solvers

BECOME UNSTOPPABLE

Praise From Our Clients

It was a pleasure to work with Unstoppable Software. Their technical expertise, effort and work ethics were instrumental to the success of many of our projects. They work very well in a team environment and are extremely resourceful.
Software Engineer Major Manufacturer
Unstoppable Software are creative geniuses who listen to your thoughts and ideas and implement them into a total package that attracts attention and gets results. I am proud to have worked with them on multiple projects and consider them to be an asset to my organization.
Debra Rutlen DR Cabs, LLC
I wholeheartedly recommend Sam and the team at Unstoppable Software. We utilized the team to develop an automated system for preparing proposals for our external customers. The system that was developed for us was simple to use, easy to update & maintain and quickly supported by the development team on the rare occasions that it was necessary. The Unstoppable Software team is fantastic! They built us exactly the product we described to them, on time & on budget. Thank you for a great product.
Jennifer M. Customer since 2014
When I was starting up a new custom software department I needed someone I could trust: Trust to build good solutions, trust to engage with my clients and users, and trust to get the job done. Sam Schutte and his team of developers NEVER broke my trust and always rose to the challenges that faced us. From aiding us in building a new national quoting and booking tool, to guiding us with centralizing our tracking of safety documentation across 23 branch locations, Unstoppable Software always approached our challenges with enthusiasm, tenacity and sustainable solutions. If you're looking for a company to help solve tough problems that you want to TRUST, then ask Unstoppable Software to listen to your challenges, you won't be disappointed.
VP of Project Management Billion Dollar+ Manufacturer
The best thing about Unstoppable Software is that they listen to me and really care about finding out what I want. Unlike other consultants, I feel I can trust them and they just hands-down deliver every time. We have worked with them for over 2 years, spending hundreds of thousands, and it's been worth every penny.
IT/Application Development Director Healthcare Provider
By hiring Unstoppable Software, I hired a team for my business. They have helped me take my software idea from my brain to reality, and gave great ideas to improve the concept.
Startup Founder
The Unstoppable team is just that, unstoppable! The Unstoppable team worked with our internal programmers to assist with architecture, document and data management, web and window services, email notifications, web interfaces between internal and external customers, and CAD interfaces to create customer drawings. All of this was done in a timely fashion with great customer care in mind.
Software Application Manager Fortune 50 Company
Previously, we were using a lot of manual processes. We were writing notes on design drawings and leaving them on someone's desk. We were tracking items via spreadsheets and email. Unstoppable worked with us to build a solution that tied all these pieces of information together. With the amount we've grown since we launched the application, we now know we never would have been able to manage without it. It has made a huge impact.
Todd Rutherford Managing Partner, Greenlight Optics
Unstoppable took my vision and made it just about how I was thinking it would look, feel, and flow. I expect it to have a tremendous impact out on the floor and that the staff will buy-in. They are really excited about it. The solution is wonderful and it's been great to work with Unstoppable.
Patrick McNerney President, McNerney & Associates